Wine Australia (‘we’ or ‘us’ or ‘our’), a statutory body established under the Wine Australia Act\n 2013 (Cth), (ABN 89 636 749 924) is bound by the Privacy Act 1988 (Privacy Act) which\n dictates how we collect, store and use your personal information. Because we conduct some\n activities globally, we are also bound by various international laws relating to privacy and data\n protection. For example, we are required to comply with the EU General Data Protection Regulation when\n dealing with personal information of EU citizens. Accordingly, Wine Australia has adopted a comprehensive\n privacy policy capturing the requirements in all markets in which it operates.
\n‘Personal information’ is information about an identifiable individual, as defined by applicable law. We\n are committed to protecting the privacy of any personal information we hold about individuals in\n accordance with the applicable laws. As such, we only collect personal information where it is reasonably\n necessary for us to do so in performing our statutory functions and related activities.
\nThis policy explains how we handle the personal information we collect and receive from you through use\n of our websites and mobile applications (‘Sites’), and other digital or offline services controlled by\n Wine Australia that refer to this Privacy Policy (collectively, ‘Our Services’). In addition, this policy\n sets out the rights and obligations of both you and Wine Australia in relation to the handling of your\n personal information, and how you can request access to, correction or deletion of your personal\n information we hold.
\nIn conducting our statutory role and associated activities, we may collect and hold and hold your\n personal information if:
\nThe types of personal information we collect and hold will depend on the nature of your dealings with us\n and may (but does not always) include:
\nIf necessary, we may also ask you to provide it with additional personal information from time to time,\n including when you call us.
\nWe will always ask you for permission to collect your personal information prior to collecting it.
\nWe may collect personal information from you with consent in the following ways:
\nWe hold personal information in physical records, on our information management system or on mailing\n lists.
\nWe take reasonable steps to hold all hard copy and electronic records of your personal information in a\n secure manner to ensure that it is protected from misuse, interference and loss, and unauthorised access,\n modification or disclosure.
\nWe collect, use and exchange your information for the purpose of:
\nYou may also choose to receive marketing information from us, such as offers regarding Our Services,\n invitations, or other notifications and offers. In circumstances where we have obtained your consent, we\n will use your contact and other personal information to contact you at any time in the future to:
\nAt any time, you may opt out of the use of your personal information for marketing purposes by contacting\n us at the contact details set out below or by using the unsubscribe mechanism in the relevant marketing\n material you receive from us.
\nYour personal information may be disclosed:
\nYou may request access to, correction or erasure of your personal information at any time by emailing us\n at enquiries@wineaustralia.com. You may also object to\n data processing for the purposes of profiling used for business interests. There is no requirement for you\n to provide a reason for such request. We may deny access to personal information where we are required by\n law to withhold the information, or where the requested access would compromise the privacy of others.
\nYou have a general right to anonymity/pseudonymity when dealing with us. However, if you do not provide\n us with the personal information that we request, our ability to provide services to you may be\n diminished.
\nWe use cookies and collect IP addresses. An IP address is a number that can uniquely identify a specific\n computer or other network device on the internet from visitors to our Sites. Consequently, we may collect\n technical data from you as well as other related information about your device, systems, application\n software, and peripherals. Some of this information may be capable of personally identifying you.
When using our corporate website (wineaustralia.com), you will have the following options below in\n relation to tracking technologies such as cookies (‘Cookie Options’):
\nWhen using our digital asset library (wineaustralia.imagegallery.me), which is\n hosted on a platform owned by a third party provider, your user's IP address, navigational and ordering\n information may be collected. The platform uses cookies for functionality such as basic search, browsing,\n placing orders, retrieving previous transactions and save assets to work correctly. Cookies on this\n platform are necessary for providing each registered user access to their own personal information.
\nA user may delete or disable the use of cookies on our digital asset library,\n at any time, via browser\n settings.
\nWhen a user first registers to use our digital asset library, the user is\n asked for permission to use cookies. At that point, the user can decline the request and cancel the\n registration submission. A registered user may also deregister their account at any time.
\nClick here for more information about cookies used\n on our digital asset library.
\nIn some cases, third parties such as Google Analytics may use cookies on our communication channels in\n connection with online services like Site analytics, surveys and advertising. This may allow them to\n collect information about your use of our resources, which they may store in countries other than\n Australia. If you do not want your information used by Google Analytics, you can install the Google\n Analytics opt-out browser add-on at the Google\n Analytics opt-out page.
\nWine Australia has taken reasonable steps regarding physical and technical access intrusion security\n measures to protect the personal information we hold against loss, misuse, interference and from\n unauthorised access, alteration or disclosure. However, if you are considering sending us any personal\n information through any of our communication channels, please be aware that the information may be\n insecure in transit, particularly where no encryption is used (e.g. email, standard HTTP). You must also\n take care to protect your usernames and passwords and notify us as soon as possible if you become aware of\n any security breaches.
\nWhere there is a data breach that is likely to cause serious harm Wine Australia is required to notify\n individuals and the relevant authorities, unless remedial action has been taken. We will manage these in\n accordance with the Privacy Act 1988, and any other relevant laws and regulations in force at the\n time, together with with this Privacy Policy and our internal policies and procedures related to the\n protection of personal information and security incident response plans.
\nYou may contact us at any time if you have questions about this Privacy Policy or the personal\n information we collect about you. Under applicable privacy laws, you may be entitled to request access to\n and/or rectify, remove your personal information, or object to any use of your personal information.
\nIf you wish to make a complaint about a breach of this Privacy Policy or the Australian Privacy\n Principles of the Privacy Act 1988 (Cth) you can contact us at
We will refer your\n complaint to our Privacy Officer who will investigate your complaint and determine the steps that we will\n undertake to resolve it. We will contact you if we require any additional information from you and will\n notify you, in writing, of the outcome of the investigation. If you are not satisfied with our\n determination, you can contact us to discuss your concerns or contact to the Australian Privacy\n Commissioner via the contact details set out below.
This Privacy Policy may be updated from time to time so you should check it each time Our Services refer\n to this Privacy Policy. The date of the most recent revisions will appear at the bottom of this Privacy\n Policy. If you do not agree with theapplicable version at the time of using Our Services, please do not\n continue to use our Services. If you do continue to use our communication platforms, you accept the terms\n of our updated Privacy Policy. If material changes are made to our Privacy Policy we will notify you by\n placing a notice on Our Sites.
\nIf you have questions or complaints about our privacy practices or procedures or if you would like to\n request to access, correct or amend any personal information that Wine Australia holds about you, please\n contact our Privacy Officer in writing at:
\nEmail: | \n \n |
Postal Address: | \n Wine Australia | \n
We will do our best to respond to all reasonable requests in a timely manner.
\nFor information about privacy generally, or if you are unsatisfied with our handling of your request or\n resolving your concerns, you may lodge a complaint with The Office of the Australian Information\n Commissioner on 1300 363 992 or via www.oaic.gov.au.
\n\n